Terms and conditions

 

 

 


Definition:

Parties to the agreement:
"Buyer" refers to the natural person who acts primarily outside his profession and by placing an order for TAON makes an offer for the purchase and supply of certain goods.
"TAON" is used in the following for both the natural or legal person who upon order confirmation accepts the order placed by the buyer and sells the goods ordered, and the website from which the goods are presented and ordered.

NL92:
For conditions that are not described in this disclaimer, the delivery terms of the industry standard NL92 must be applied.

Product Information:
On TAON, the essential properties of the goods are provided. For further information or questions about existing information, please send an e-mail to TAON via info@taon.dk. TAON cannot be held responsible for typographical errors or similar which may occur in the information material. However, products that do not live up to the entered specifications can be returned to TAON.

Prices:
All prices are current prices and only valid on the day of ordering. Therefore price changes may occur.

Ordering:
Presentation of goods with a price by TAON is not a binding offer, but merely an invitation to make an offer.
Buyer’s ordering of goods from TAON does not constitute a binding acceptance, but a binding offer to TAON to buy goods on the terms presented.
A binding agreement between Buyer and TAON is only concluded when TAON by making an order confirmation accepts the offer submitted by the Buyer.

Payment:
All items must be paid prior to delivery unless otherwise agreed. The goods remain TAON's property until payment is complete.

The risk of accidental destruction or deterioration:
Not until the ordered goods have come in possession of the Buyer, the risk that the ordered goods are destroyed or damaged due to accidental circumstances passes to the Buyer.

Warranty:
From the date of invoice, TAON provides 2 years of warranty on manufacturing and material defects. The warranty does not cover defects or damages directly or indirectly caused by misuse, poor maintenance, violence or tampering.

The warranty does not apply to loss of production or the like. TAON cannot be held liable if the product does not fit into the context of which it is part. TAON exclusively performs trade with components and no advisory business. TAON cannot be held responsible for any loss attributable to non-delivery or to the fact that a product does not meet the specifications.

The invoice must be presented to TAON in connection with complaints. Any complaints about defects in delivered products must be communicated to TAON within a reasonable time after the Buyer discovers or should have discovered the defect. Otherwise Buyer loses his right to invoke the defect.

Please indicate and specify the defect upon request.

Disclaimer and guarantee:
TAON has made it easy for its customers to get relevant information on other websites through links. These websites are outside TAON's control. Therefore, TAON cannot be held responsible for the content of these pages.
Information about the ordered products from such sites are not included in the description of the ordered goods in the agreement between Buyer and TAON.
TAON cannot be held liable for direct or indirect losses due to the ordered goods being delivered too late to the Buyer, or to the ordered goods having defects when delays or defects are caused by Buyer’s actions or inactions or by circumstances which are beyond the control of TAON such as war, riot, civil commotion, fire, state interference, seizure, currency restrictions, labor disputes of any kind including strike and lockout, or the like.
TAON gives no independent guarantee of the ordered goods, and the buyer obtains only the guarantees granted by the manufacturer to Buyer.

Return of goods:
For e-commerce: If the Buyer notifies TAON that he has regretted his purchase within 14 days after delivery, TAON will refund the amount received. This does not apply to ordered goods custom-made according to Buyer’s specifications.
Goods returned UFRANCO or per COD will be denied receipt. The goods must be properly packed - together with a copy of the invoice - and please write clearly that you wish to make use of the right of cancellation and that you therefore want to recover the price. We recommend that you send the product back as cautious package by Post Denmark.
You can also cancel your purchase by refusing to receive the package.
These return rules apply to all goods sold by distance selling to private individuals - it does not apply to products sold to businesses.

Other types of ordering: Returns can only take place by prior arrangement with TAON. All items must be returned within 10 days after delivery, and with the prior agreement about returning the goods. Ordered goods that are custom-made according to Buyer’s specifications are not returnable. TAON reserves the right to charge 25% handling fee on returned goods.

Privacy Policy:
We need the following information when you shop with us:
Name, address, tel. as well as email address.
For B2B customers, CVR no.
We record and disclose the personal information needed to deliver the item to you.

The personal data is registered with TAON Hydraulik components ApS and stored for five years, after which the information is deleted.
We also collaborate with a number of other companies that store and process data. Companies only process information on our behalf and may not use it for their own purposes.

We only work with data processors in the EU or in countries that can provide your information with adequate protection.
The data controller at Taon.dk is TAON Hydraulik Komponenter ApS.

You have the right to be informed what information we process about you. If you believe the information is inaccurate, you have the right to have it corrected. In some cases, we have a duty to delete your personal data if you request it. It can for example. be if your data is no longer needed for the purpose for which we were going to use it. You may also contact us if you believe your personal data is being processed in violation of the law. You can write to us at: info@taon.dk

Subject to change:
TAON reserves the right to modify and update the rules and conditions applicable to this website. It is therefore important that you keep yourself informed of any changes.

Delivery times:
Unless otherwise stated, expected delivery time for the individual items is within 2-3 days.

In case of longer delivery time, the Buyer will be contacted by mail in which he will be informed of the delivery time and given the opportunity to cancel the order. Not answering the mail within 2 working days is considered as acceptance of the delivery time.


Abuse:
Abuse of TAON will be reported to the police.